CBSE Class XI · Academic Session 2026–27

Internal Trade

Wholesale and retail trade, functions, formats and consumer care.

Concepts and explanation

Internal trade occurs within national boundaries. Wholesalers buy in bulk and supply retailers; they may provide storage, transport, credit and market information. Retailers connect with consumers and offer assortment, convenience, advice and after-sales service. Formats include itinerant sellers, fixed shops, department stores, chains and online retail. Compare investment, reach, customer contact and cost.

Business example

A maker can use wholesalers to reach many small shops; direct online retail gives more customer data but requires fulfilment and support capacity.

Case-based practice

Quick revision

Revision cue: Define the term, distinguish it from a related concept and support the answer with a relevant example.

Official CBSE curriculum (2026–27)